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What is software? Definition, what it is for, types and benefits

Updated:
9/12/2024

What is software?

A software is a fundamental term in the computer world that refers to a program or set of programs designed to perform specific tasks on a computer. In simple terms, software encompasses the programs, rules, and instructions that allow a computer to perform various functions.

When we talk about software, we refer to something intangible that is in our computers, such as Microsoft Word, the operating system calculator or the digital calendar that we use to schedule meetings.

The software works using a programming language known as Binary code, represented by zeros and ones. This code allows programmers to instruct the computer what actions to perform, how and when to execute them.

What is software for?

The software is essential for managing everything that your computer, whether it's Windows or MacOS, needed to operate programs and applications. For example, when you need to print a document, it is the software that allows you to perform the action of clicking the “Print” button.

Software and hardware are closely interrelated and dependent on each other. Hardware are the physical components of your computer, such as the printer that receives the order to print. On the other hand, the software is the one that sends those commands to the hardware.

The basic function of the software is to allow the user to interact with the hardware efficiently.

Difference between free software and semi-free software

There are different types of software and they can be categorized according to the usage permissions they offer. Mainly, we found the free software and the semi-free software.

Free software

Free software or Open-source, is the one that is public and allows users to use it, copy it, modify it, research it, share it and distribute it freely. However, being free doesn't necessarily mean that it's free; some free software can be paid for.

In free software, users have access to Source code, allowing them to make modifications to adapt it to their needs and share these improvements with other users. A notable example of free software is Linux, a free, multiplatform operating system that allows users to modify, copy and redistribute software under the GNU General Public License. Android, based on Linux, is also an example of open-source software.

Semi-free software

A semi-free software lies between the free and the private (not free). It allows users to use, modify, distribute or copy it, but with certain restrictions. It cannot be used on free operating systems such as Linux.

Semi-free software exists because it doesn't fully comply with the characteristics of free software. Although less common, most of these softwares are paid.

Types of software

The classification of software can be complex due to its diversity, but it can be grouped according to the use that users give to each of them:

Systems software

The system software is designed to control computer hardware. It is essential for the proper functioning of the computer and should not be confused with the operating system.

Application software

Application software is a program that facilitates specific tasks on computer devices such as computers, mobile phones or tablets. These can be used for various activities and are aimed at different types of users.

Examples of general-purpose softwares include:

  • Spreadsheets such as Microsoft Excel.
  • Email managers.
  • Web browsers.
  • PDF viewers.
  • Word processors such as Microsoft Word.
  • Antivirus.

Other examples include specialized software and custom software:

  • Specialized software: Programs aimed at specific users, such as AutoCAD for designers or Adobe Premiere for video editors.
  • Tailor-made software: Developed for a single client, such as software to control the traffic of a city.

Programming software

Programming software consists of tools that allow the development of new software. This type of software is used by programmers and not by end users. It includes:

  • Interpreters: They translate programming languages.
  • Text editors: They allow you to create or modify text files, source code or programming languages.
  • Compilers: They analyze and execute other programs.

Malicious software

A malicious software is created for illegal purposes, such as stealing private data or damaging computer systems. The classification of software as malicious is based on the creator's intent. The most well-known type is the virus.

To avoid malware, it's crucial to be careful with unknown emails with attachments and suspicious web pages, and install and update antivirus software.

Importance of antivirus software

Protecting a company's data is essential to maintaining the privacy of the team and customers, in addition to avoiding crises that could paralyze operations. For small and medium-sized businesses, installing antivirus software is an effective and economical option to prevent computer attacks.

In Spain, McAfee is popular among SMEs for its ability to protect computers, tablets and mobile phones, block dangerous emails and warn about the security of web pages.

CRM software: A useful tool for your company

Customer management software (CRM) is an application that collects and manages information about your company's customers. It allows marketing campaigns to be better focused and is essential for understanding and analyzing customers.

CRM allows you to update customer information, helping companies understand their preferences and offer them better services or products. It's an effective tool for increasing sales, as it allows the sales team to spend more time designing strategies instead of collecting data.

The taclia app offers a CRM software adapted to the needs of your company, allowing you to exceed the expectations of your customers and manage services and tasks from a single place.

What CRM software is for

taclia is a powerful, easy-to-use tool that offers business management software with advanced CRM features. This software is classified into several categories, each of which is crucial for optimizing the efficiency and productivity of companies.

Application software

  • Customer manager: taclia allows you to save, manage and analyze all your customer information, helping to increase sales. With this tool, companies can keep a detailed track of their customers and optimize their customer service processes.
  • Managing services and tasks: Facilitates planning, monitoring and task and service management within the company, ensuring that all activities are carried out efficiently and on time.

Specialized software

  • Business management: taclia is adaptable to the specific needs of companies, offering customized solutions to improve operational efficiency and customer satisfaction.
  • Productivity tool: It helps companies optimize their internal processes, improve task coordination and increase overall productivity.

Benefits for companies

  • Improving customer management: It allows detailed and efficient monitoring of customer interactions and relationships, improving customer loyalty and satisfaction.
  • Increased productivity: Facilitates the management of tasks and projects, improving team organization and efficiency.
  • Process optimization: Automates and simplifies business processes, reducing errors and saving time, which translates into greater operational efficiency.

In short, taclia is a specialized business management software which integrates functionalities of CRM and task and service management, providing companies with advanced tools to improve operational efficiency and customer relationship management.

This tool is essential for any company that seeks to digitize its processes and improve its productivity quickly and easily.

If you want to know more, discover what is taclia, its functions and benefits.

Conclusion

Software is essential in modern computing, allowing users to interact with the hardware and perform various tasks. From general-purpose applications to specialized and tailored programs, software plays a crucial role in the efficiency and functionality of computing devices. Understanding the differences between types of software and their importance, such as antivirus and CRM software, can help companies optimize their operations and protect their data.

Published:
15/12/2022
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